PinnedJessica PanginUX CollectiveApplying Airbnb’s 11-star framework to the candidate experienceDesigning the Candidate Experience using Airbnb’s 11-Star Framework with Recruitment Start-up Terminal 1Jan 8, 20192Jan 8, 20192
Jessica PanginBootcampHow burnout helped me grow in other ways and evolved my illustrationsTurning to a hobby that grounded me and helped me through my burnoutJul 12Jul 12
Jessica PanginUX CollectiveRunning effective remote design critiquesPart 1: The problem with design critiques, too many post-its and not enough timeJun 28, 2022Jun 28, 2022
Jessica PanginBootcampInclusive design: from accessibility to designing for your future selfUnderstanding inclusive design, what it means to include excluded communities and design for human diversity.Nov 8, 2021Nov 8, 2021
Jessica PanginBootcampPandemic-proof your customer research practices: getting creative with constraintsReflections on how COVID has changed the way I research and now a part of my design processJul 29, 2021Jul 29, 2021
Jessica PangBringing ‘Awkward’ back: gesture-based communicationExploring how we can use physical gestures to communicate more effectively as we continue to WFH.Mar 22, 2021Mar 22, 2021
Jessica PangOne of 2020’s few blessings: creative well-beingWith a huge focus on well-being, this led me to think about another dimension of well-being, particular to designers and creatives…Dec 16, 2020Dec 16, 2020
Jessica PanginUX CollectiveDesigning for onboarding from account management to design: travel editionLessons from onboarding customers in sales and my design approach as a product designer today.Oct 15, 2020Oct 15, 2020
Jessica PanginUX CollectiveThe secret sauce to elevating your design: storytelling in 4 different waysStorytelling is a crucial skill in design. In this article, I explore the 4 storytelling techniques to elevate your design.Aug 31, 20202Aug 31, 20202
Jessica PanginUX CollectiveHow ‘stealing’ can make you a better designer‘Stealing’ is copying. Copying is learning. But what you’re really doing is, in Austin Kleon’s words, “stealing the thinking”.Apr 27, 2020Apr 27, 2020